About CareAH

We built the care marketplace
the UK has always needed

Finding home care for a loved one should not require weeks of cold-calling, unanswered emails, and no idea what anything costs. We fixed that.

Our mission
Make finding trusted home care as simple as booking a hotel

CareAH — Care At Home — is the UK's first fully transactional home care marketplace. We don't help families find agencies and then leave them to figure it out alone. We let them book, track, and pay for care in one place, with complete transparency at every step. For families, it's entirely free. For agencies, we take a commission only when care is actually delivered. No care delivered, no fee.

The problem we set out to solve

Every year, hundreds of thousands of UK families face a care crisis — a parent falls, a diagnosis arrives, a hospital discharge happens with 48 hours' notice. The solution until now was to Google “home care near me”, land on a directory of static profiles, and spend days calling agencies who may or may not have availability, at prices never shown upfront.

The directories get paid whether or not families find good care. Agencies pay to be listed regardless of outcomes. Families are left to figure it out alone — often during the most stressful period of their lives.

We built CareAH because families deserve better. The only way to fix this properly is to own the full transaction — not just the introduction.


What makes CareAH different

Most care websites are directories. CareAH is an operating system for home care. Here's what that means in practice:

CQC gate
15,600+ CQC-registered agencies only
Every agency on CareAH is CQC-registered. Non-registered providers don't appear — not even unclaimed. This is the moat that protects families.
Verified reviews
Every review is tied to a real booking
It is impossible to leave a review on CareAH without a verified booking ID. No fake testimonials, no paid placements.
Commission on delivery
We only earn when care is delivered
Zero upfront fee for families. Agencies pay 10% commission only when care happens. Everyone's incentives are aligned.
Full lifecycle
Declare → Match → Book → Pay
Not a directory. Not a lead generator. A complete operating system — matching, booking, visit tracking, billing, all in one place.

What we stand for

🎯
Families first
Every decision we make starts with one question: does this make finding care easier and safer for families?
🛡️
CQC compliance by default
Non-CQC-registered agencies are invisible on our platform. No exceptions. No workarounds.
💷
Aligned incentives
We only earn commission when care is actually delivered. If you don't get great care, we don't get paid.
🔍
Radical transparency
Real prices upfront. Verified reviews tied to real bookings. Real-time visit tracking. No surprises.
🔒
Privacy by design
Your family's sensitive health information is encrypted, never sold, and shared only with the agencies you choose.
🤝
Partnership with agencies
We help great agencies grow by connecting them to families who need exactly what they offer.

🛡️
Our non-negotiable CQC commitment

Every agency on CareAH is sourced directly from the CQC public register — we don't wait for agencies to sign up. All 15,600+ agencies are already here. We sync with the CQC API weekly, and any agency that loses its registration is automatically removed from public results. Families will never see an unregistered agency on CareAH. This is not a compliance checkbox. It is the foundation of the trust that makes CareAH work.

Learn more about CQC compliance on CareAH →

Built for the UK. Focused on the UK.

CareAH is built specifically for the UK home care market — with its unique regulatory framework (CQC), funding landscape (NHS Continuing Healthcare, local authority direct payments, self-funding), and the specific emotional weight that comes with caring for someone you love.

We are not a US product retrofitted for the UK. Every feature, every compliance decision, every piece of copy has been built for the realities of UK home care.

Ready to find care for your loved one?

Takes 3 minutes. Free for families. CQC-registered agencies only.

Find care near me →